Privacy Policy

Blackrock Engineering ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal data that you voluntarily provide to us when registering, placing an order, subscribing to our newsletter, or contacting us. This includes:

• Full name, email address, phone number, and billing/shipping addresses.
• Account credentials such as username and password.
• Payment information processed securely by our payment providers.
• Usage data such as IP address, browser type, and pages visited.
• Cookies and tracking technologies to enhance your experience.

2. How We Use Your Information

• To process and fulfill your orders.
• To manage your account and provide customer support.
• To send transactional communications and marketing (with your consent).
• To improve our website, products, and services.
• To comply with legal obligations and prevent fraud.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent, where required.
• Performance of a contract with you.
• Compliance with legal obligations.
• Our legitimate interests, such as improving services and preventing fraud.

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our business, such as payment processors, shipping providers, and marketing services, under strict confidentiality agreements.

5. International Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access and receive a copy of your data.
• Right to rectify inaccurate or incomplete data.
• Right to erasure ("right to be forgotten") in certain circumstances.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with a supervisory authority.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Children’s Privacy

Our services are not directed to individuals under 16 years old. We do not knowingly collect personal data from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Continued use of our services after changes indicates acceptance of the updated policy.